- During the operation, the technician can do set-ups or maintenance: Planarity, parallelism, internal machine cleaning, and so on…
- All the functions of the equipment are checked and, if necessary, a specific technical call is scheduled, as the technician doing the machine calibration cannot solve all the possible problems. Sometimes a specific technician must go to the customer to fix the problem.
- At the end of his service the technician makes a verbal report to the customer and puts all the stickers on the tested machines.
- The various reports are made within 2 or 3 weeks after the service and available on the Cloud, in a reserved area.
- In the Cloud it is also possible to contemplate the various certified means used by the technician (load cells, gauges, weights).
